Terms & Conditions
Customer Care
Sacred Queendom Art Studio is dedicated to offering a transformative portraiture experience that celebrates your unique beauty and essence. Located near the tranquil Umm Suqeim 2 beach in Dubai, our studio provides a private, relaxing environment where you can feel empowered and at ease.
If you have any questions or require assistance with your booking, please contact us at info@sacredqueendom.com
Returns and Refunds
We strive for your complete satisfaction. If you are not satisfied with a physical product you have purchased (e.g., prints, accessories), you may request a return within 15 days of receiving your order.
To support sustainable practices and reduce environmental impact, we encourage thoughtful purchases. Our team is available to assist you in making informed decisions before your booking or purchase.
Note: Due to their bespoke nature, custom portrait sessions, commissioned artwork, and digital products are non-refundable.
Shipping
Orders are processed within five (5) business days of purchase, excluding seasonal studio closures (e.g., summer June 15 till Sept 1 ). Orders placed during the closure will be processed within five (5) business days after the studio reopens.
Delivery times may vary based on destination and courier services. For any shipping inquiries, please contact us at info@sacredqueendom.com
Payment Methods
We accept the following secure payment options:
• Credit/debit cards
• PayPal
• Offline payments for session upgrades (arranged directly with our team)
Privacy & Safety Policy
Sacred Queendom Art Studio respects and protects your privacy in compliance with UAE Personal Data Protection Law and international best practices.
Personal Information Collection and Use
We collect and use your personal information (e.g., name, email, phone number) solely to:
• Confirm bookings and deliver services
• Provide updates on orders and inquiries
• Send promotional offers with your consent
We will never share, sell, or disclose your personal information to third parties unless required by UAE law.
Photograph and Video Usage
Sacred Queendom Art Studio guarantees that your images will remain private unless you provide explicit written consent to share them (e.g., for portfolio use, social media, or promotional purposes).
If you prefer any photos or videos from your session to remain confidential, simply inform us during or after your session via info@sacredqueendom.com, and we will respect your wishes.
Data Security
We implement strict measures to safeguard your personal and financial information. Payment details are processed securely via reputable providers (e.g., Stripe).
Cookies and Online Advertising
Our website may use cookies to enhance your browsing experience and gather analytics. By using our site, you consent to the use of cookies. You can adjust your cookie preferences in your browser settings.
If you have any questions about how your data is handled, please contact us at info@sacredqueendom.com